Communication Skills Course

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Posted By VMA at 26 Feb 2025 04:26 PM

Managing difficult patients or family members is a part of medical practice. Demonstrating understanding and effective communication are essential.
Share with us one of your stories and how did you deal with difficult patients or family members in a proper way?

Comments

Heyam Humood AlKhalaf
27 Apr 2025 02:51 PM

using an effective communication while explaining the treatment plan for the patient with a simple language helped them to comply with the treatment

Rakan Turki Alotaibi
26 Apr 2025 01:55 AM

A doctor was treating a patient who was frustrated about the wait time in the clinic and started raising their voice, demanding immediate attention. Instead of reacting defensively, the doctor took a deep breath and acknowledged the patient's feelings by saying, “I understand how frustrating long wait times can be, and I appreciate your patience.” Then, the doctor explained that while the clinic strives to provide timely care, certain cases can sometimes take longer than expected.

By maintaining a calm and empathetic tone, the doctor redirected the conversation towards finding a solution, such as offering to reschedule if the patient preferred a shorter wait time.

Yousef Mohammed Saeedi
25 Apr 2025 02:10 PM

By effective communication the patient understand his or her treatment for proper management and compliance, able to manage the effect and side effect of his treatment.

Feras Sulaiman Juraybi
24 Apr 2025 09:46 PM

By effective communication the patient understand his or her treatment for proper management and compliance, able to manage the effect and side effect of his treatment.

MOHAMMED AKBAR
24 Apr 2025 11:36 AM

effective communication .calm and understandable

Nawar Ammar Alshakhs
23 Apr 2025 11:28 AM

By effective communication the patient understand his or her treatment.

Zahraa Hussain Aljeshi
23 Apr 2025 01:44 AM

I once had a family member who was very upset about a patient's condition and kept asking the same questions repeatedly. I calmly acknowledged their concerns, saying, "I understand how difficult this is for you." I explained the situation clearly and patiently, avoiding medical jargon. By staying empathetic and providing regular updates, I helped ease their anxiety and build trust in the care process.

Hisham Sami silsilah
22 Apr 2025 10:59 PM

A father of a adolescent girl was refusing to transfer his girl from the isolation room to a normal bed after the viral panel showed negative result , and he was concerned that if we transfer his daughter she will get viral infection, so we had a long time communication about the benefits, risks , and that we need the isolation room for pending cases in the ER department and finally after a long discussion he agreed to let the team transfer the pt

Ruba Hashim Alabdulmohsen
22 Apr 2025 10:44 PM

Effective communication plays a crucial role in positively influencing a patient's acceptance of the treatment plan. When done professionally, it builds trust, clarifies expectations, and enhances patient cooperation, ultimately leading to better health outcomes.

Hussam Hassan Asiri
22 Apr 2025 10:31 PM

By effective communication the patient understand his or her treatment for proper management and compliance, able to manage the effect and side effect of his treatment.

Nuha Salem alfawaz
21 Apr 2025 09:23 PM

A patient was confused about how to take their medication. I used simple language, showed them how to use it step by step.
Effective communication really important

verna gloria
21 Apr 2025 08:06 AM

By effective communication the patient understand his or her treatment for proper management and compliance, able to manage the effect and side effect of his treatment.