This program delves into the 7 Dimensions of RCM, equipping healthcare providers with comprehensive strategies ranging from governance and payer collaboration to clinical integration, digitalization, patient experience, profitability optimization, and a practical application project.
Increase Knowledge Retention: Measure knowledge retention by conducting follow-up assessments three months after training completion, with a target of achieving a 75% or higher retention rate.
Apply Learning to Real Cases: Ensure that participants can apply what they've learned to real-world cases by tracking a 20% improvement in the accuracy of claims submitted within three months after training.
Evaluate Training Effectiveness: Gather feedback from participants through post-training surveys and aim to achieve a satisfaction rate of 85% or higher.
Monitor Ongoing Education: Establish an ongoing training schedule, including refresher courses and updates, to ensure staff's RCM knowledge remains current.
Assess Impact on RCM Performance: Evaluate the impact of the training program on RCM performance by tracking key metrics, such as claim denial rates and revenue optimization, and set a goal for improvement based on these metrics.
Full Course